Carl's House from "Up" Miniature Model Canvas Print

Return & Replacement Policy:

Because our products are fulfilled through print-on-demand and drop shipping partners, we’re not able to accept returns or offer refunds for reasons such as change of mind, wrong size ordered, or general dislike of the item. Each piece is made specifically for your order, so once it’s in production we can’t send it back to inventory.

That said, we always want you to receive what you paid for.

If your order arrives damaged, defective, or incorrect, we’ll gladly replace it at no cost to you.

To help us process a replacement, please:

1. Email us within 48 hours of receiving your package.

2. Include your order number and a brief description of the issue.

3. Attach clear photos of:

   • The damaged or incorrect product, and

   • The outer packaging (including any visible damage and the shipping label).

Once we receive your photos and verify the issue, we’ll arrange a replacement to be sent out as quickly as possible.

Thank you for understanding and for supporting a small shop that builds tiny worlds one made-to-order piece at a time.